Airbus DS Communications, an entity of Airbus Defense and Space, recently upgraded Palm Beach County Sheriff’s Office (PBSO) in West Palm Beach, Fla., to its Next Generation VESTA® 9-1-1 solution to enhance public safety communications.
PBSO, an Airbus DS Communications customer since 1994, receives 800,000 calls annually and provides public safety communication services for 12 area cities and all of the unincorporated portions of Palm Beach County. It is also the largest Public Safety Answering Point (PSAP) of the 18 PSAPs in Palm Beach County.
“As we help PSAPs migrate to the next generation of public safety, we are dedicated to providing our customers the technology and support they need to make the transition,” said Bob Freinberg, CEO for Airbus DS Communications. “We are honored that the Palm Beach County Sherriff’s Office has selected the VESTA 9-1-1 solution to help ensure public safety officials have a reliable and prompt communication platform to keep their community safe.”
With the new geodiverse system in place, PBSO has 29 call taking stations and six portable command post stations to serve the region. The VESTA 9-1-1 solution will also give PBSO officials streamlined call processing capabilities such as dynamic conferencing and one-button transfer, which allows them to answer calls quickly and with ease. Along with its highly-configurable and intuitive user interface, the solution allows the PSAP to customize to the team’s needs.
“Airbus DS Communications has been a trusted and proven partner with PBSO for more than 20 years,” said Robin Schmidt, PBSO division manager. “Throughout the installation process, they provided our team endless technical support and seamlessly delivered a reliable and functional IP-based solution that will now better serve our community. We couldn’t be more pleased with the product’s end result.”
For more information on Airbus DS Communications, the home of VESTA?, visit Airbus-DSComm.com.
Airbus Defense and Space
Airbus Defense and Space is a division of Airbus Group formed by combining the business activities of Cassidian, Astrium and Airbus Military. The new division is Europe’s number one defense and space enterprise, the second largest space business worldwide and among the top ten global defense enterprises. It employs more than 38,000 employees generating revenues of approximately €13 billion per year.
Airbus DS Communications, an Airbus Defense and Space Holdings, Inc. company, is a global leader and trusted source for mission-critical communications technologies. The VESTA® product suite provides Next Generation 9-1-1 call processing systems, land mobile radio solutions and emergency notification applications, creating smarter ways to keep all our communities safe.
Airbus DS Communications, Director of Marketing