Meet The Team
What makes Public Safety unique, aside from the critical mission served, is its community. We see our colleagues, time and again, no matter the distance or reason, ready to lend a helping hand. We know we can count on one another to be there for the long haul. And, it's this spirit of Public Safety that makes it so special.
Manager, Network and Security Operations
Dave Catron leads the Airbus DS Communications team who manage tens of thousands of devices at our customer sites and data centers. These range from servers and routers to switches and firewalls. To ensure their integrity, his team performs various services, including patch management and anti-virus application, from our state-of-the-art Network and Security Operations Center. They also watch for issues and perform disaster recovery as needed, helping ensure the ongoing availability of 9-1-1 operations for any PSAP.
"We're the first line of defense," explains Dave. "That drives us to be proactive in our approach and allows us to see things happening before they impact service."
Dave is certainly no stranger to working on the front lines. He served in the Marine Corps in force reconnaissance, and after nine years, joined the Los Angeles Police Department, where he stayed for nearly two decades. During this time, he worked patrol, drug enforcement, special investigative services and finally, air support, under which Dave flew helicopters until he received a gunshot wound to the knee and was medically retired. It was then he made the leap into a new career - information technology. It gave him an opportunity to finally use the electronic engineering degree he'd earned from California Polytechnic State University.
Today, he's been in IT for 19 years and has held various positions with several Fortune 500 customers. This experience has resulted in expertise in routing, switching and VoIP and helped him achieve various Microsoft® and Cisco® certifications. It's allowed him to build managed services from the ground up and pass gold audits. So, when he joined Airbus almost a year ago, he began applying those proven processes. And through his leadership, his team is raising the bar for customer satisfaction, improving response time at all levels of system alerts.
"Having been on the other side, I know the importance of these systems for Public Safety. And that makes no one customer any more important than another. It all falls back on our motto, CRITICAL MATTERS®. Someone's life can be on the line if they can't get through on a call. This is one of the few industries in which you can work in I.T. and actually have a positive impact on society."
Dave is glad to be back in Public Safety and enjoys being able to provide service to peers he worked with in his law enforcement days. Most of all, Dave appreciates the chance to mentor his team. "I had good mentors along the way, so I push my team to be more than ticket makers, to grow into engineers. I'm very proud of them."
When Dave's not working to lead and support his team, he's spending quality time with his family, which includes his wife, three kids and three grandchildren. A favorite pastime is with his 13-year-old daughter, whom he and his wife adopted from Kyrgyzstan 10 years ago. Together, they restore old British roadsters to sell and are currently restoring a 1971 Triumph TR6. "I have eight different cars. My wife calls it an illness. I call it a retirement plan."
For Dave, preparedness is key in all aspects of life and especially when it comes to Public Safety. That's why he takes great measures to ensure that of his team. "We want to be prepared for any situation, such as Hurricane Harvey. We were proud to support Greater Harris County during that time. Everything worked. We were prepared."