Your VESTA® Frontline Essentials
An increasing number of PSAP supervisors and call takers are quickly recognizing and relying on the desktop user interface (UI) of VESTA® 9-1-1, the industry’s most trusted solution for Next Generation 9-1-1 (NG9-1-1) call processing.
The VESTA® 9-1-1 user interface (UI) is quickly gaining popularity with supervisors and call takers because it offers a better, richer and more intuitive user experience. The UI accommodates multiple layouts and workflows, and includes an advanced dial directory, providing best-in-class contact management and dialing control.
But most of all it is YOUR desktop tool. We don’t impose a desktop configuration on you. You pick what you want. You design the layout. You customize which functions to make available to call takers based on their roles. VESTA 9-1-1 is here for you today, tomorrow and many years to come.
Here is what two experienced telecommunicators, Erin and Michael, have to say.
With my VESTA® screen, it’s not a guessing game. I know exactly what I am looking at. I know what lines are ringing and who is responsible to answer. And my screen looks so professional. All of this gives me more confidence to do my job.
Erin Garibaldi, Communications Dispatcher
Marin County Sheriff’s Office, Marin County CA.
One of the most necessary things we need to do our job is access to information easily and quickly. Our VESTA 9-1-1 solution allows us to do many things quickly and easily, like being able to jump from category to category – calling out records and calling out JP’s (Justice of the Peace). We are really happy with how customizable it is.
Michael Huerta, PSCO II
Harlingen Police Department
For more information on the choices the VESTA 9-1-1 solution offers you, click here.