We know in a monster critical event like the fire we experienced, people want answers. The interoperability we have with the VESTA® system between our centers meant we didn’t have to make people wait for those answers, and that was a blessing.

Teresa Mendoza, Communications Supervisor at the Valley Control Center for San Bernardino County Sheriff’s Department

What was really important for us during the flood, when our call volume was so high, was the fact that we could count on VESTA to be there for every call.

Kristy Taylor, Operations Manager, Washington County 9-1-1

Being able to have Text-to-9-1-1 as part of the VESTA® 9-1-1 system was a great tool during the flood. I could process a voice call at the same time I was having a text conversation.

Jerod Hartfield, TCO OPERATOR, Washington County 9-1-1

When catastrophic events occur, what do you count on? What makes the difference for you?

Meet Teresa Mendoza, Kristy Taylor and Jerod Hatfield and learn what made the difference for them during two of worst events to hit their community.

Listen to the Recording

On The Flood and The Fire webinar on November 9 we discussed:

Make sure you watch the short videos on the right that describe the VESTA 9-1-1 functionality that helped San Bernardino and Washington Counties.

BACKGROUND

Last summer we provided a three-part webinar series that featured the VESTA solution suite. Each webinar was based on a real incident. The feedback we received from many of you was, (1) – do more webinars based on real incidents and (2) - let us hear directly from PSAPs. And that’s exactly what we did.

For more information contact us at vestamarketing@airbus-dscomm.com.